Policies

 

East Cape Guides™ is dedicated to providing the highest level of service for our clients to relax, enjoy and catch fish. Here are our policies for trip planning, booking and guiding services:

 

Reservations

East Cape Guides™ will work with the client to plan and coordinate your trip itinerary. The client is responsible for confirming all reservations and payment of deposits, flight tickets, transfers, hotel accommodations, boat charters, fishing licenses, food/beverages and tips. East Cape Guides™ will not assume any responsibility or act as an agent for any reservations made by the client. The client is responsible for confirming all reservations and payment of deposits, flight tickets, transfers, hotel accommodations, boat charters, food/beverages, fishing license, fish processing, bait and tips.

 

Payments

East Cape Guides™ will not assume any responsibility or act as an agent for payment of deposits, flight tickets, transfers, hotel accommodations, boat charters, food/beverages, fishing license, fish processing, bait and tips. The client is responsible for  payment of deposits, flight tickets, transfers, hotel accommodations, boat charters, food/beverages, fishing license, fish processing, bait and tips.

 

Guide service fees are not included in your reservation and final bill with Van Wormer Resorts.

 

Guarantees

Although East Cape Guides™ will provide the client with the best opportunity to target specific fish species, we do not make guarantees as to the availability of specific fish species for our clients. Fishing is fishing, nothing is guaranteed.

 

Weather

Although East Cape Guides™ will work with the client to select the best time of year for your trip, we will not provide any guarantees as to the weather on your trip. Nor will we assume responsibility for any foul weather during your trip. No refunds will be provided due to foul weather. This includes high heat, winds, storms, and/or rough seas.

 

Guide Fishing

Our guides provide on-the-water instruction for a client for a single guide day (7am to 3pm). The client has the option to cast and hook their own fish. A guide may "hook and hand off" a fish to the client in certain situations to optimize the client's opportunity to hook a fish or if the guide is fishing to maximize the amount of baits/hooks in the water.

 

Illegal Drugs and Alcohol

DO NOT BRING ILLEGAL DRUGS INTO MEXICO.

Mexican laws are very strict on possession of illegal drugs and you do not want to spend any time in a Mexican prison. JUST DON'T DO IT. Alcohol is legal to bring into Mexico but we recommend limiting it to a few bottles of spirits and/or wine.

 

Sickness, Bodily Injury and Death

East Cape Guides™ will not assume responsibility for any sickness, bodily injuries, death and/or dismemberment incurred by the client while en route to or at a destination, including all charter boat fishing trips. We are also not responsible for heat related illnesses, food/beverage related illness and/or seasickness.

 

Weather, Boat Malfunctions and Acts of God

East Cape Guides™ reserves the right to make necessary changes to the trip itinerary, including change of hotel rooms, boat substitutions or cancellations due to weather, fishing conditions or over-booking. East Cape Guides™ will not assume any responsibility or act as an agent with hotel boat malfunctions, weather, fishing conditions or acts of god. Hotel boats are owned and operated by Van Wormer Resorts.

 

We Reserve the Right to Refuse Service

East Cape Guides™ reserves the right to refuse service for any reason.

 

Download Liability Release Form (PDF)

 

Go to our Guide Rates for more information.